Insurance solutions

Insurance industry worldwide faces the challenges of changing business landscape, stiff competition, rising consumer demands, growing mergers & acquisitions and constant regulatory changes. Perennially, insurance firms are in search of ways and means to increase operational efficiency and productivity. Equally in focus are efforts of the insurance industry to engage distribution channels, and thereby build and sustain customer loyalty.

Our expertise:

Rofous provides the insurance industry what it values very high: The ease of doing business. Rofous’ ERP expertise supports business process and workflow for claims management. Our solutions enable workflow processes through the life cycle of the claim, from first notice of loss to completed claim and settlement. We develop solutions for greater collaboration among all parties within the claims environment - adjusters, the special investigations unit, the claims department, and third parties such as auto-body shops and other service providers.

Rofous’s underwriting solutions help in examination and acceptance or rejection of insurance risks. The offered solutions facilitate classification of the accepted risks so that the proper premiums are charged. Rofous takes a single view of the customer’s diverse insurance requirements. We help insurance industry to build responsive and profitable customer relationships along with working on a variety of sales and service channels.

Insurance industry has to continuously address the expectations of watchdog groups such as the U.S. Securities and Exchange Commission (SEC), Europe’s Solvency ll and Britain’s Financial Services Authority (FSA). Mandates from Health Insurance Portability and Accountability Act (HIPAA), and Sarbanes-Oxley and Gramm-Leach-Bliley also need to be complied with. Rofous offers proven and tested solutions that can help insurance industry to meet legal and regulatory requirements. We help insurance industry in moving beyond defensive recovery and continuity efforts, by providing proactive, yet flexible and security-rich IT infra-structures and processes.

Rofous serves diverse insurance providers dealing in health, auto, life, property, casualty, reinsurance etc. We have established processes for Application Support, Development and Legacy Transformation. Through the web-based insurance sales and administrative system, we help in tracking and reporting premium production, customer service and retention, and other key performance indicators. Rofous provides independent agents, captive agents, and brokers with easy-to-access systems. Agents are empowered with information they need to service existing clients and seek avenues for new business.